FOR ALL ORDER QUESTIONS
Contact us at email@example.com
QUESTION ABOUT MUG ORDERS?
How long does it take my mug to ship?
It generally takes about two weeks for customers to receive their mugs. A few days after the mug ships, we will have access to tracking information which we will pass along to you!
What is your return policy?
Unfortunately, we do not have the capability to accept returns at this time because each mug is made to order, however if for some reason your mug arrives incorrect, we would be happy to replace it for you.
Do you fulfill wholesale orders?
Yes! We do offer wholesale mugs to our customers on orders over $300! Please contact us directly at firstname.lastname@example.org for more information!
How much does shipping cost?
So our standard shipping rates are calculated into the price, so what you see is what your get!
Can I add a gift message to my order?
Yes! So each mug comes wrapped and boxed with our personal touch so they’re the perfect gifts for your loved ones! As you check out, feel free to add a personalized note in the text box and we’ll add it to the package!
What is the quickest that I can expect a mug?
We use a third-party printer and therefore it takes a couple days for production and then a few more for the mug to be shipped. On larger orders, we may be able to speed up the process a bit, but usually we ask our customers to expect their mug inside of two weeks.